Primary School ICT Support Services

“When you run multiple businesses and deliver seminars as I do, you know that you just want the IT to work and to do the things you want when you want. If I want to work on my laptop in a café and then use my iPad to present the slides on a webinar from the office or connected to an interactive board in a training room I want to be able to do that without faffing around.” Carys Owen, owner, and founder of Capacity2learn Ltd

“I love that the team has years of experience in the corporate world, so they bring that technical quality and efficiency into the Primary Schools. As a team, we all choose to work with Primary Schools because we love the personal reward of providing amazing IT into schools that have historically had to put up with mediocre IT at best. In fact, we love it so much we have team members who are governors at schools, so they really do get to see all aspects of running a school.”

“We keep it simple with weekly named day on-site support, so you get to know your technician. We are there for the rest of the week with remote support and monitoring. The support engineers are themselves supported by our technical team leader which means there is always cover at schools even if one of the team is unavailable. It also means that we can provide the highest level of technical expertise on a day to day basis but also on a long-term basis with projects to upgrade and replace IT on a rolling program basis. The Business Managers love this approach because it provides manageable budgets with no
sudden surprises.”